Privacy Policy

At Northlight Christmas Store, we believe that bringing the timeless beauty of nature into your home should be a seamless, joyful, and secure experience. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website artificialstrees.com or make a purchase from us.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through secure payment gateways.
• Browsing Information: IP address, browser type, device information, and pages visited on our site.
• Communication Data: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for our artificial plants, Christmas trees, garlands, and other decor items
• To provide customer support and respond to your inquiries
• To improve our website, products, and services based on your browsing patterns and preferences
• To send you marketing communications about products, promotions, and offers (only with your consent)
• To prevent fraudulent transactions and enhance the security of our website
• To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Secure third-party services (including PayPal) to complete financial transactions
• Shipping Providers: Logistics companies to deliver your orders worldwide (excluding Asia and certain remote areas)
• Service Providers: Companies that help us operate our website, conduct marketing, or analyze data
• Legal Authorities: When required by law, regulation, or legal process

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.

4. Data Storage and Security

Your personal information is stored on secure servers located in the United States. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

We use industry-standard encryption technology (SSL) throughout the checkout process to ensure your payment information is transmitted securely. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request information about what personal data we hold about you.
• Correction: You can update or correct your personal information through your account settings.
• Deletion: You can request deletion of your personal information, subject to certain legal limitations.
• Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: Required for basic site functionality and secure checkout processes
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements based on your interests

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

Thank you for trusting Northlight Christmas Store with your personal information. We are committed to protecting your privacy while helping you create beautiful, maintenance-free spaces with our realistic artificial plants and decor.