At Northlight Christmas Store, we understand that timely and reliable delivery is key to making your holiday preparations seamless and stress-free. Whether you’re decorating your home, planning a festive event, or stocking up for your retail business, we ensure your beautiful artificial decor arrives safely and on time. Here’s everything you need to know about our delivery options and processes.
Shipping Options
We offer two convenient shipping methods to cater to your needs, ensuring flexibility and affordability for customers across the globe (excluding a few remote regions in Asia and other isolated areas).
- Standard Shipping: For a flat fee of $12.95, we use trusted carriers like DHL or FedEx to deliver your order within 10-15 business days after dispatch. This option is ideal if you need your items a bit sooner and prefer reliable tracking and faster service.
- Free Shipping: For orders over $50, enjoy free shipping via EMS. This economical option delivers your products within 15-25 business days after dispatch. It’s perfect for budget-conscious shoppers who still want premium quality without extra costs.
Order Processing and Timing
Once you place an order, our team works diligently to process it within 1-2 business days. This includes carefully packaging your artificial Christmas trees, garlands, plants, and other decor to prevent damage during transit. After processing, we dispatch your order promptly, and the delivery time depends on your chosen shipping method and destination.
Please note that delivery times may vary slightly due to factors like customs procedures or local holidays, but we strive to keep delays minimal. You’ll receive a confirmation email with tracking information once your order is on its way, so you can monitor its progress every step of the way.
International Reach with Care
Based in Del City, US, we proudly serve customers worldwide, bringing joy and elegance to homes and businesses everywhere. Our global shipping network ensures that whether you’re in North America, Europe, or beyond, you can enjoy our realistic and durable artificial decor. Though we exclude a handful of remote regions for logistical reasons, we’re committed to making our products accessible to as many people as possible.
Returns and Support
If you’re not completely satisfied with your purchase, we accept returns within 15 days of delivery. Simply reach out to our friendly customer support team at [email protected], and we’ll guide you through the process. Your satisfaction is our priority, and we’re here to help with any questions about delivery or your order.
Thank you for choosing Northlight Christmas Store—where we combine effortless beauty with reliable service to make every season special.